Question 1

How quickly can you fix my remote problems?

Accepted Answer

Our rapid response team can typically diagnose and fix garage door remote problems the same day you call. In most cases, we can have a technician at your location within 1-2 hours during regular business hours.

Remote issues are one of our most common service calls, and our technicians carry a full inventory of replacement remotes, batteries, and receiver units. This means most remote problems can be resolved in a single visit without needing to order parts.

If your remote issue is urgent – for example, if you can't access your garage at all – let our dispatcher know and we'll prioritize your service call. Our 24/7 emergency service is also available for after-hours remote emergencies.

Common remote problems we fix include:
- Dead or weak batteries
- Remote signal interference
- Damaged or worn remote units
- Receiver programming issues
- Antenna problems on the motor unit

Call us at (971) 290-1386 and we'll get your remote working again quickly.

Question 2

What causes remote problems in garage doors?

Accepted Answer

Garage door remote problems can stem from several common causes, and understanding them can help you troubleshoot before calling for service.

Battery Issues – The most common cause of remote problems is simply dead or weak batteries. If your remote's range has decreased or it's inconsistent, try replacing the batteries first. We recommend using high-quality alkaline batteries and replacing them annually as preventive maintenance.

Signal Interference – Electronic devices, LED light bulbs, and even nearby radio transmitters can interfere with your remote's signal. If you've recently installed new LED lighting in your garage, this could be the culprit. We can help install interference-resistant receivers.

Range Problems – If your remote only works when you're very close to the door, the antenna on your motor unit may be damaged or positioned incorrectly. Our technicians can inspect and repair antenna issues quickly.

Programming Issues – Sometimes remotes simply need to be reprogrammed to the opener. This is common after power outages or when the opener's memory has been cleared. We can reprogram your remotes or provide new ones if needed.

Physical Damage – Dropped remotes or exposure to moisture can damage internal components. If your remote has been dropped in water or visibly damaged, replacement is usually the best option.

Opener Receiver Problems – If none of your remotes work but the wall button does, the receiver in the opener may need replacement. This is a straightforward repair our technicians handle regularly.

Our technicians are trained to quickly diagnose the root cause and provide the most cost-effective solution.

Question 3

Do you offer financing for new residential door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment, and we want to make it accessible for every homeowner. We offer several financing options to fit different budgets and needs.

Financing Options Available:

- 0% Interest for 12 Months – For qualified buyers, we offer interest-free financing on installations over $2,000. This allows you to spread payments over a year without any additional cost.

- Low Monthly Payment Plans – For larger projects or premium doors, we offer extended payment plans with competitive interest rates. Monthly payments can start as low as $75-100 for many installations.

- Same-As-Cash Options – Pay off your balance within the promotional period and pay no interest at all.

How to Apply:

The application process is quick and easy. When you receive your free quote from our technician, simply let them know you're interested in financing. We can run a soft credit check on the spot that won't affect your credit score, and you'll have an answer within minutes.

Why Finance Your Garage Door?

A new garage door isn't just an expense – it's an investment that:
- Increases your home's value (up to 4% according to real estate studies)
- Improves energy efficiency with insulated models
- Enhances security for your home and family
- Reduces ongoing repair costs

We work with multiple financing partners to ensure we can find an option that works for you. Call us at (971) 290-1386 for a free quote and to discuss financing options for your new garage door.

Question 4

What brands of garage doors do you install?

Accepted Answer

As an authorized dealer, we install and service all major garage door brands. Our most popular options include:

Clopay – America's favorite garage door brand, known for durability and style variety. We offer their full line including Canyon Ridge, Coachman, and Gallery collections.

Amarr – Known for exceptional quality and innovative designs. Their Stratford and Classica collections are customer favorites.

Wayne Dalton – Excellent value with reliable performance. Great options for budget-conscious homeowners who don't want to sacrifice quality.

CHI (C.H.I. Overhead Doors) – Premium carriage house and traditional styles with outstanding craftsmanship.

We also service and repair doors from virtually every manufacturer, including LiftMaster, Chamberlain, and Genie openers.

Question 5

How long does a garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 3-5 hours from start to finish. Here's what to expect:

Before Installation Day:
- Free in-home consultation and measurement (30-45 minutes)
- Door selection and customization
- Order placement (2-3 weeks for custom orders, some styles available immediately)

Installation Day:
- Removal of old door and hardware (30-45 minutes)
- Installation of new tracks, springs, and hardware (1-2 hours)
- Door panel installation (1-1.5 hours)
- Opener installation or reconnection (30-45 minutes)
- Testing, adjustment, and safety checks (30 minutes)
- Cleanup and customer walkthrough (15 minutes)

Factors That May Affect Timeline:
- Double or oversized doors may take longer
- Custom modifications or special hardware
- Opener replacement (if needed)
- Structural repairs to the door frame

We always provide a specific time estimate during your consultation. Our technicians arrive on time, work efficiently, and leave your garage cleaner than they found it.

Question 6

Is your work guaranteed?

Accepted Answer

Absolutely! We stand behind every job with our comprehensive guarantee:

2-Year Workmanship Warranty:
All labor performed by Garage Door Monmouth is covered for a full two years. If anything we installed or repaired fails due to workmanship, we'll fix it at no cost to you.

Manufacturer Warranties:
New garage doors and openers come with manufacturer warranties ranging from 3 years to lifetime coverage depending on the product:
- Garage door sections: Typically 10+ years
- Springs: 3-7 years depending on cycle rating
- Openers: 3-5 years on parts and motor

100% Satisfaction Guarantee:
We're committed to your complete satisfaction. If you're not happy with our service, we'll make it right. It's that simple.

What's Covered:
- Parts and labor for workmanship issues
- Callback service if adjustments are needed
- Full replacement if a repair doesn't hold

Our reputation is built on doing the job right the first time. That's why we have 7,150+ satisfied customers and a 4.9-star rating.

Frequently Asked Questions

Still Have Questions?